How can we help you?

Browse Help Topics

Explore our help resources organized by category

Donations

Learn about making donations, tax receipts, and how your contributions are used.

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Volunteering

Find opportunities to volunteer, requirements, and how to get involved.

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Financial

Information about financial reports, audits, and organization transparency.

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Accounts

Manage your account, update information, and access your donation history.

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Projects

Learn about our projects, their impact, and how you can support them.

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Other Questions

Find answers to other frequently asked questions and general information.

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Frequently Asked Questions

Find quick answers to common questions

Donations

How much of my donation goes to programs?

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95% of every donation goes directly to program implementation. We maintain a lean administrative structure to ensure maximum impact of your generous contributions.

Can I make a recurring donation?

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Yes! We offer monthly giving options that provide sustainable support for our ongoing projects. You can set up, modify, or cancel your recurring donation at any time through your account.

Are donations tax deductible?

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Yes, all donations to our organization are tax deductible to the fullest extent allowed by law. You will receive a receipt for your contribution that can be used for tax purposes.

General

How can I volunteer my time?

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We offer various volunteer opportunities both locally and remotely. You can help with events, administrative tasks, fundraising, or even travel to work directly in our project areas. Contact us to learn more.

How do you ensure projects are sustainable?

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We work directly with local communities to ensure they have ownership of projects from the beginning. This includes training local leaders, using locally sourced materials when possible, and creating maintenance plans.

Can I donate in honor of someone?

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Yes, you can make a donation in honor or memory of a loved one. We can send a card to the honoree or their family notifying them of your gift, without disclosing the amount.

Still Need Help?

Can't find the answer you're looking for? Our support team is here to help you with any questions or concerns you may have.

Email Us

Get in touch via email and we'll respond within 24 hours

support@hopefoundation.org

Call Us

Speak directly with a member of our support team

+1 (234) 567-890

Live Chat

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Available Monday-Friday, 9am-5pm EST